Services
Specializing in providing culturally responsive, affirming mental health services to individuals across the full spectrum of diversity, with a focus on 2SLGBQA+, Trans/GQ/NB, BIPOC communities.
At Crossing Bridges, we highlight and celebrate all aspects of diversity
We see people for the richly complex and layered individuals that they are. No person is just one identity or merely a “label;” and you will never be treated as such. We all have our unique stories to tell. No one person could ever speak for or represent the diaspora of a whole culture or people.
Human suffering is a subjective experience that we are all entitled to and as such, should be treated as equally valid across any situation. We are not here to judge you or tell you what you “should’ve done” or “what you need to do better.” Rather, our goal is to always help you walk down those difficult roads towards deeper self-exploration, healing, and building on your strengths and resilience, so no bridge ever feels too hard to cross again.
Treatment Approach
Dr. Darleen's is able to treat a broad range of issues including, but not limited to:
INCLUDING:
Anxiety
Depression
Relationship Issues
Family-of-origin issues
Gender Identity Struggles
Sexual Identity Struggles
Racial/Ethnic Trauma
Cross Cultural Difficulties
Intergenerational Conflicts
First Generation-related Difficulties
Life Transitions
Career Concerns
Self-esteem Issues
Dr. Darleen uses a combination of psychodynamic & relational-cultural theoretical approaches, in combination with other evidenced-based treatment modalities such as, Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and elements of Dialectical Behavioral Therapy (DBT) to adapt treatment goals and outcomes based on your specific needs.
Individual Therapy
Every client's circumstance is unique to them. Dr. Darleen uses a combination of psychodynamic & relational-cultural theoretical approaches, in combination with other evidenced-based treatment modalities.
Emotional Support Animal
Evaluations & Letters of Support for:
Individuals meeting ADA standards.
LGBTQIA+ Specialty Care
Evaluations and Letters of Support for:
Hormone Replacement Therapy (HRT)
Gender Affirming Surgery
Mental Health Assessments Forms for Government Agencies (e.g., FAA)
Rates, Fees & Insurance
Rates
Dr. Darleen’s services are billed at the flat rate of $175/hour. Anything requiring additional services, will be prorated based on that fee.
Insurance & Self Pay
Insurance
Dr. Darleen is considered “in-network” for the following insurances through Alma Provider Network:
Aetna
All Savers (UHC)
Allied Benefits System,
Bind, Cenpatico
GEHA, Harvard Pilgrim
Health Plans Inc, Meritain Health
Nippon, Optum, Oscar Health
Oxford, UHC Student Resources
UHSS
UMR
UnitedHealthcare UHC | UBH
Self Pay
Clients who are able to pay out-of-pocket can request:
A Good Faith Estimate, which is in compliance with the No Surprise Act (2022) which states that patients have a right to an estimate of the cost of services they will receive from any health service in advance in order to provide more protection from unexpected, or surprise, bills when they receive care from out-of-network providers at in-network facilities.
A “Superbill,” which is a specific type of receipt that you can give to your insurance company and obtain reimbursement from them, if your specific plan provides that benefit.
Cancellation policy
Dr. Darleen requests that active clients provide her with at least 24-48 hours advanced notice to avoid the cancellation fee of $75 dollars. This allows Dr. Darleen enough time to offer that spot to another client in need.
FAQ'S
How can I schedule a session?
Dr. Darleen offers 15 minute FREE consultations to ensure that we are both the best fit for one another. Fill out a request for consultation form and Dr. Darleen will get back to you within 24-48 hours via email.
How long are sessions?
Dr. Darleen offers 55 minute individual sessions. Typically client’s prefer to meet on a weekly or every other week basis. You and Dr. Darleen can discuss what’s best for your treatment.
How much do sessions cost?
Dr. Darleen’s services are billed at the flat rate of $175/hour. Anything requiring additional services, will be prorated based on that fee. Dr. Darleen is considered “in-network” for the following insurances through Alma Provider Network:
Aetna, All Savers (UHC), Allied Benefits System, Bind, Cenpatico, GEHA, Harvard Pilgrim, Health Plans Inc, Meritain Health, Nippon, Optum, Oscar Health, Oxford, UHC Student Resources, UHSS, UMR, UnitedHealthcare UHC | UBH
What if I don’t have a health insurance that Dr. Darleen takes?
Dr. Darleen is happy to work with folks who have “out of network” benefits with their insurance carrier and provide them a “Superbill” which clients can submit to their insurer for reimbursement based on your plan specifics.
Dr. Darleen is also happy to provide folks with an end-of-the-year treatment summary for tax purposes.
Dr. Darleen reserves a few reduced-fee spots for those who meet specific financial criteria.
Where do therapy sessions take place?
At this time, Dr. Darleen is only offering virtual sessions. This allows her to provide more easily accessible care to folks in Florida, Massachusetts, and these additional 37 PSYPACT States
What is the cancellation policy?
Dr. Darleen requests that active clients provide her with at least 24-48 hours advanced notice to avoid the cancellation fee of $75 dollars. This allows Dr. Darleen enough time to offer that spot to another client in need.
Legal Notices
For Patient’s Paying Out-of-Pocket, you will be provided:
a) A Good Faith Estimate, which is in compliance with the No Surprise Act (2022) which states that patients have a right to an estimate of the cost of services they will receive from any health service in advance in order to provide more protection from unexpected, or surprise, bills when they receive care from out-of-network providers at in-network facilities.
b) A “Superbill,” which is a specific type of receipt that you can give to your insurance company and obtain reimbursement from them, if your specific plan provides that benefit.
All methods of communication with Dr. Darleen are confidential and meet HIPPA compliance.